Refund Policy

Last updated: 19 August 2026

Points that have already been consumed by a successful generation are not refundable.

If you were charged twice for the same order, or payment succeeded but credits were not added, contact support within 7 days with your order number. After verification we refund to the original payment method.

If a paid generation fails because our systems were offline or the provider returned an error, you are not charged. If a charge still posted in error, we will restore the points or refund the order.

Chargebacks filed without first contacting support may lead to account suspension while we investigate.